Purpose – In successful purchasing relationships, effective communication is a key factor. The purpose of this paper is to explore whether the choice of communication media is affected by different stages in the relationship development process and by different purchasing contexts: product and...

Purpose – The purpose of this paper is to investigate the impact of three different dimensions of customer‐induced uncertainty and task uncertainty on the mix of physicians' coordination practices. Design/methodology/approach – An improvement and research project are combined resulting in...

Purpose – The purpose of this paper is to review and classify survey‐based research connecting information and communication technology (ICT), supply chain management (SCM), and supply chain (SC) performance. The review evaluates present empirical results and aims at detecting explanations...

Purpose – The purpose of this paper is to investigate the effectiveness of supply chain integration in different contexts. More specifically, it aims to show that supply chain integration is only effective in buyer‐supplier relationships characterised by high supply complexity....

Purpose – Stock keeping unit (SKU) classifications are widely used in the field of production and operations management. Although many theoretical and practical examples of classifications exist, there are no overviews of the current literature, and general guidelines are lacking with respect...

Purpose – The purpose of this paper is to investigate the impact of different dimensions of supply chain integration on performance, while considering both the interconnections between these supply chain integration dimensions and the effect of context. Specifically, the authors investigate...

Manufacturers in the food processing industry cope with an increasing number of demands of their customers with regard to numbers of products, delivery, etc. Therefore, scheduling in these industries is difficult and time‐consuming. Develops and applies a frame for structuring the underlying...