Capacity is the maximum short run output with capital in place under normal operations, and capital investment increases capacity. Excess capacity can be used as an economic strategy for entry deterrence by lowering average costs over a greater range of output, and as an operations strategy...

In this paper, we analyze the choice of interoperability approach for the provision of disaster management systems (DMS) when resources are distributed across districts and, in times of disaster, resources can be shared. The degree to which sharing (a spillover) can be coordinated efficiently...

The review systems of online platforms create a stream of online word-of-mouth that allows consumers to learn from others' purchasing experience. However, it is difficult for consumers to discern the authenticity of a review or the reviewer's level of experience with the product. Platforms can...

Evidence suggests that firms which use customer data analytics perform better than those that do not. However, the current policy of voluntary profiling allows firms to collect and use customer information only if customers voluntarily disclose information with them. Further, surveys and...

In this article we look at research published over a five-year time span in the economics of information systems (IS) area in four premier journals, including Management Science, Information Systems Research, MIS Quarterly, and Production and Operations Management, to identify research themes...

We employ the theory of incomplete contracts to examine the relationship between own­ership and investment in electronic networks such as the Internet and interorganiza­tional information systems. Electronic networks represent an institutional structure that has resulted from the introduction...

Logistics outsourcing has increased with the commercialization of the Internet, implying a reduction in the corresponding transaction costs. The Internet – with its universal connectivity and open standards – radically enhanced information technology (IT) capabilities, and we hypothesize...