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Key enablers for the effective implementation of QFD: a critical analysis
Al-Mashari, Majed; Zairi, Mohamed; Ginn, David - In: Industrial management & data systems 105 (2005) 9, pp. 1245-1260
Persistent link: https://www.econbiz.de/10008355686
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Kano model: A dynamic approach for classifying and prioritising requirements of airline travellers with three case studies on international airlines
Shahin, Arash; Zairi, Mohamed - In: Total quality management & business excellence : an … 20 (2009) 9, pp. 1003
Persistent link: https://www.econbiz.de/10008311701
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An exploratory study of the reasons for the collapse of contemporary companies and their link with the concept of quality
Marwa, Simmy; Zairi, Mohamed - In: Management decision : MD 46 (2008) 9, pp. 1342-1372
Persistent link: https://www.econbiz.de/10008147838
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From P Economy to K Economy: An empirical study on knowledge-based quality factors
Alsadhan, Abdulaziz; Zairi, Mohamed; Keoy, Kay Hooi Alan - In: Total quality management & business excellence : an … 19 (2008) 7, pp. 807-826
Persistent link: https://www.econbiz.de/10008084686
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From P Economy to K Economy: An empirical study on knowledge-based quality factors
Alsadhan, Abdulaziz; Zairi, Mohamed; Keoy, Kay Hooi Alan - In: Total quality management & business excellence : an … 19 (2008) 7-8, pp. 807-826
Persistent link: https://www.econbiz.de/10008095999
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Perspectives - Social responsibility and impact on society
Zairi, Mohamed - In: The TQM magazine : the international bi-monthly for … 12 (2000) 5, pp. 172-178
Persistent link: https://www.econbiz.de/10007116522
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Managing customer dissatisfaction through effective complaints management systems
Zairi, Mohamed - In: The TQM magazine : the international bi-monthly for … 12 (2000) 6, pp. 331-335
Persistent link: https://www.econbiz.de/10007116855
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Social responsibility and impact on society
Zairi, Mohamed - In: The TQM magazine : the international bi-monthly for … 12 (2000) 3, pp. 172-178
Persistent link: https://www.econbiz.de/10007118155
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Managing waste and looking beyond: The IMI approach
Lim, Kwang Kok; Ahmed, Pervaiz K.; Zairi, Mohamed - In: The TQM magazine : the international bi-monthly for … 11 (1999) 5, pp. 304-310
Persistent link: https://www.econbiz.de/10007121285
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Leadership in TQM Implementation: Some Case Examples
Zairi, Mohamed - In: The TQM magazine : the international bi-monthly for … 6 (1994) 6, pp. 9-16
Persistent link: https://www.econbiz.de/10007140277