Sohal, Amrik; de Vass, Tharaka; Singh, Prakash; Al … - In: Industrial Management & Data Systems 121 (2021) 11, pp. 2338-2361
Purpose: Healthcare provision is costly, and patient expectations are increasing. Lean implemented within healthcare settings is one possible solution for dealing with this issue, with much of the current research in this respect mostly focused on developed countries. The research examines the...