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Gambling on the Internet: A Threat to Tourism?

Au, Norman; Hobson, J.S.Perry - In: Journal of travel research : a quarterly publication of … 35 (1997) 4, pp. 77-81

Persistent link: https://www.econbiz.de/10006924497

The Formation of Employee Satisfaction with Airline Information Systems

Au, Norman; Cheng, T. C. E. - In: Journal of travel and tourism marketing 29 (2012) 4, pp. 335-352

Persistent link: https://www.econbiz.de/10009977495

A critical review of end-user information system satisfaction research and a new research framework

Au, Norman; Ngai, Eric W.T.; Cheng, T.C.Edwin - In: Omega : the international journal of management science 30 (2002) 6, pp. 451-478

Persistent link: https://www.econbiz.de/10006765800

Comparing Chinese and American attitudes towards complaining

Ekiz, Erdogan H.; Au, Norman - In: International journal of contemporary hospitality management 23 (2011) 3, pp. 327-344

Persistent link: https://www.econbiz.de/10008995291

Digital transformation paradigm involved in high-star hotels and budget hotels : sensory and innovation diffusion perspective

Yang, Yizhe; Xiang, Keheng; Zeng, Jinjin; Au, Norman; … - In: Tourism Management Perspectives 53 (2024), pp. 1-14

Persistent link: https://www.econbiz.de/10015077393

A critical review of end-user information system satisfaction research and a new research framework

Au, Norman; Ngai, Eric W. T.; Cheng, T. C. Edwin - In: Omega 30 (2002) 6, pp. 451-478

This paper presents a critical review of research in end-user information system satisfaction (EUISS). An extensive literature search is conducted from which over 50 EUISS related papers are identified. It is found that the past research is dominated by the expectation disconfirmation approach....

Persistent link: https://www.econbiz.de/10005452845

Comparing Chinese and American attitudes towards complaining

Ekiz, Erdogan H.; Au, Norman - In: International Journal of Contemporary Hospitality Management 23 (2011) 3, pp. 327-343

Purpose – The current research aims to explore the possible effects of attitude towards complaining (ATC) on intention to remain loyal to hotels and to compare Chinese and American ATC in this perspective. Design/methodology/approach – The sample of the study consisted of Chinese and...

Persistent link: https://www.econbiz.de/10014763060

Internet and tourism : part XXVI ; mobissimo

Law, Rob - In: Journal of travel and tourism marketing 26 (2009) 1, pp. 105-107

Persistent link: https://www.econbiz.de/10003820503

Internet and tourism : part XXVIII ; Travelzoo

Law, Rob - In: Journal of travel and tourism marketing 26 (2009) 7, pp. 747-749

Persistent link: https://www.econbiz.de/10003930998

Internet and Tourism - Part XXIX : Google Maps

Law, Rob - In: Journal of travel and tourism marketing 27 (2010) 6, pp. 645-647

Persistent link: https://www.econbiz.de/10008737052