Shahzad, Khuram; Ali, Tahir; Kohtamäki, Marko; Takala, Josu - In: Journal of Business & Industrial Marketing 35 (2020) 6, pp. 957-969
Purpose: This study aims to present an integrated framework and investigate the enabling roles of governance mechanisms (i.e. contract, interdependence, trust and communication) in the choice of effective conflict resolution strategies (CRS) that in turn facilitate buyer–supplier relationship...