Today’s concern and problem for most of the companies is the way of surviving and prospering in current and future periods of time in the marketplace.Sustainable competitive ability can be one of the ways of adaptation to the global business and rapid environment requirements.Operational...

Service and construction require large resource, thus there is a need for a comprehensive method for optimal resource allocation. The purpose of this study is to develop and use scaled critical factor index (SCFI) for sustainable resource allocations in a service provision company and a lean...

This study aims to present path the joint performance – how the build dynamic capabilities for public critical asset maintenance. The study examined this by finding out the Sand Cone model and Kano model content linkages to the 20 Finnish largest municipality’s Council’s Action Plans...

Purpose – This paper focuses on decision making related to the use of strategic inventory allocation in product platform design. The purpose of the paper is to present a novel approach to managing product variety by considering product and manufacturing strategy, and considering the supply...

Purpose – To propose a structured framework for measuring white‐collar workforce. Design/methodology/approach – The proposed framework, designated as the multi‐dimension measurement process or the MDMP, is based on the nature of white‐collar work as well as on the strengths of current...

Purpose – To address multiple problems facing a company's top management with respect to the customer satisfaction survey. Is the customer satisfaction survey still suitable after many years of use? What method should be applied to help ensure better utilization of information from the...

Purpose – The purpose of this paper is to study multifocused global manufacturing strategies under the influence of “China effect” taking the dynamic, complex and situational business strategies into account. Design/methodology/approach – This study compares the competitive priorities of...

Purpose – The purpose of this paper is to study the operational competitiveness and identify the development route of Chinese high‐tech manufacturing companies by comparing with other similar international manufacturing companies of global manufacturing strategies database....

Purpose – The purpose of this paper is to investigate the relationship between quality management practice and labor productivity in labor-intensive manufacturing companies in a developing nation and benchmark with the world average. Design/methodology/approach – Primary and secondary data...

Purpose – Researchers are keenly searching methods of analyzing, developing and implementing multi‐focused strategies. This is a challenging task because they are quite difficult to structure and, therefore, to assimilate. This study aims to present a new method that can be used further to...