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The Employee Factor in the Ser...
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Career development
26
Karriereplanung
24
Erwerbsverlauf
19
Occupational attainment
19
Human Resource Management
15
Personalmanagement
15
Employability
14
Older workers
12
Ältere Arbeitskräfte
12
Arbeitszufriedenheit
11
Job satisfaction
11
Beschäftigungsfähigkeit
10
Employee retention
10
Mitarbeiterbindung
10
Netherlands
10
Niederlande
10
Arbeitsverhalten
9
Leistungsmotivation
9
Work behaviour
9
Work motivation
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Nachhaltigkeit
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Sustainability
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Age group
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Altersgruppe
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Anforderungsprofil
7
Dienstleistungsqualität
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Human resource development
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Occupational profile
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Occupational qualification
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Personalentwicklung
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Arbeitskräfte
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English
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Heijden, Beatrice I. J. M. van der
85
Xu, Yingzi
32
Van der Heijden, Beatrice
12
De Vos, Ans
11
van der Heijden, Beatrice
11
Akkermans, Jos
6
Ling, I-Ling
6
Marshall, Roger
6
Bozionelos, Nikos
5
Lange, Annet de
5
Peters, Pascale
5
Scholarios, Dora
5
De Cuyper, Nele
4
Edvardsson, Bo
4
Epitropaki, Olga
4
Heerkens, Hans
4
Heijde, Claudia van der
4
Heijden, Beatrice van der
4
Lange, Annet H. de
4
Marzec, Izabela
4
Tronvoll, Bård
4
Edgell, Robert
3
Evers, Arnoud T.
3
Harasta, Balazs
3
Kim, Jungkeun
3
Korzilius, Hubert P. L. M.
3
Mikkelsen, Aslaug
3
Nam, Inwoo
3
Norde, Christiaan
3
Pfyl, Roland
3
Poutsma, Erik
3
Semeijn, Judith H.
3
Spurk, Daniel
3
Stoffers, Jol
3
Yap, Sheau-Fen
3
André, Stéfanie
2
Audenaert, Mieke
2
Bal, Matthijs
2
Bal, P. Matthijs
2
Blom, Rutger
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Edward Elgar Publishing
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Journal of vocational behavior
16
The international journal of human resource management
8
Journal of career development
4
Personnel Review
4
Career Development International
3
Career development international : the journal for executive, consultants, academics and individuals
3
Employee relations
3
International journal of human resource management
3
Journal of organizational change management
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Australasian marketing journal
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Group & organization management : an international journal
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Handbook of research on sustainable careers
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Human resource development international : enhancing performance, learning and integrity
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Human resource development review : HRD review
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JMM : the international journal on media management
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Maintaining a sustainable work-life balance : an interdisciplinary path to a better future
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Managing service quality : MSQ ; an international journal
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Personnel review : a professional journal reporting new developments in research, theory and practice of personel management
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Public performance & management review
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Age in the workplace : challenges and opportunities
1
Aging and work 4 : Healthy and productive aging of older employees
1
Aging workers and the employee-employer relationship
1
British journal of industrial relations : BJIR ; an international journal of employment relations
1
Business ethics, the environment & responsibility
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Corporate board : role, duties & composition; accountability, responsability, committment
1
Creativity and innovation management
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Critical perspectives on accounting : an international journal for social and organizational accountability
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Edward Elgar E-Book Archive
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Employee Relations
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Employee Relations: The International Journal
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European management review : EMR
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ECONIS (ZBW)
106
Other ZBW resources
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OLC EcoSci
18
RePEc
2
USB Cologne (EcoSocSci)
1
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1
Relational impact of service providers' interaction behavior in healthcare
Gaur, Sanjaya Singh
;
Xu, Yingzi
;
Quazi, Ali
;
Nandi, Swathi
- In:
Managing service quality : MSQ ; an international journal
21
(
2011
)
1
,
pp. 67-87
Persistent link: https://www.econbiz.de/10008989020
Saved in:
2
Extending prospect theory cross-culturally by examining switching behavior in consumer and business-to-business contexts
Marshall, Roger
;
Huan, Tzung-cheng
;
Xu, Yingzi
;
Nam, Inwoo
- In:
Journal of business research : JBR
64
(
2011
)
8
,
pp. 871-878
Persistent link: https://www.econbiz.de/10009228996
Saved in:
3
Show you care : initiating co-creation in service recovery
Xu, Yingzi
;
Marshall, Roger
;
Edvardsson, Bo
;
Tronvoll, Bård
- In:
Journal of service management
25
(
2014
)
3
,
pp. 369-387
Persistent link: https://www.econbiz.de/10010384971
Saved in:
4
Jaypatient-induced service sabotage behavior : the issue of self-esteem of hospital nurses
Ling, I-Ling
;
Marshall, Roger
;
Xu, Yingzi
;
Lin, Wan-Ying
- In:
Health marketing quarterly
31
(
2014
)
3
,
pp. 213-230
Persistent link: https://www.econbiz.de/10010489681
Saved in:
5
Recovering service failure through resource integration
Xu, Yingzi
;
Tronvoll, Bård
;
Edvardsson, Bo
- In:
The service industries journal
34
(
2014
)
16
,
pp. 1253-1271
Persistent link: https://www.econbiz.de/10010492121
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6
Overseas investment in China's publishing market : seeking a successfull entry and marketing strategy
Xu, Yingzi
-
2008
Persistent link: https://www.econbiz.de/10003660720
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7
Factors influencing investor choice of retirement funds
Lee, Allan
;
Xu, Yingzi
;
Hyde, Kenneth F.
- In:
Journal of financial services marketing : JFSM
18
(
2013
)
2
,
pp. 137-151
Persistent link: https://www.econbiz.de/10010205356
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8
Moral effects of physical cleansing and pro-environmental hotel choices
Cui, Yuanyuan
;
Errmann, Amy
;
Kim, Jungkeun
;
Seo, Yuri
; …
- In:
Journal of travel research : a quarterly publication of …
59
(
2020
)
6
,
pp. 1105-1118
Persistent link: https://www.econbiz.de/10012231806
Saved in:
9
Who is talking, who is listening? : service recovery through online customer-to-customer interactions
Xu, Yingzi
;
Yap, Sheau-Fen
;
Hyde, Kenneth F.
- In:
Marketing intelligence & planning
34
(
2016
)
3
,
pp. 421-443
Persistent link: https://www.econbiz.de/10011571115
Saved in:
10
Explicating media, governance, and capitalism : a critical comparative analysis of historical cases
Edgell, Robert Anthony
;
Watson, David
;
Harasta, Balazs
; …
- In:
Corporate board : role, duties & composition; …
11
(
2015
)
1
,
pp. 30-46
Persistent link: https://www.econbiz.de/10011592118
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