Purpose: The purpose of this study is to explore the effect of backward supply chain information sharing (SCIS) on the performance of different parties along supply chains. Design/methodology/approach: Using data collected from 617 Chinese manufacturers, this study examines the effect of...

Purpose: This paper assesses whether communication via interpersonal and IT channels accounts for short-term financial performance and long-term orientation and how these effects are influenced by contract completeness and technology usage in platform builder-platform participant relationships....

Purpose: The purpose of this study was to examine how firms' corporate social responsibility (CSR) strategies affect their innovation performance via two mediating variables, employee involvement and supplier collaboration, and compare how this mechanism works in the service and manufacturing...

Purpose: This study aims to clarify the risk management practices of banks as supply chain finance (SCF) service providers. Design/methodology/approach: Using 4,014 evaluation and approval reports, this study constructed five risk management factors and examined their functions with secondary...

Purpose: This study aims to examine value cocreation in terms of interfirm collaborations between service firms, their business customers and business partners at different stages of a new service development (NSD) process. Design/methodology/approach: The study develops and tests hypotheses...

Purpose: This study aims to investigate the impact of cross-functional coordination (cross-functional system, process and team coordination) on customer coordination (customer strategic and operational coordination) and operational performance. Following the lens of information processing...

[Abstract]: Intellectual capital (IC) represents the collective knowledge that is embedded in the personnel, organisational routines and network relationships of an organisation. IC is therefore applicable to any organisation regardless of whether it is profit oriented or not in the knowledge...

Purpose: This study aims to investigate the impacts of product modularity (PM) and multiskilled employees (MEs) on new product development (NPD) outcomes and explore the moderating effect of supply chain involvement. Design/methodology/approach: The authors used data collected from 317...

Purpose: In this study, we examine the implementation of purchase order finance (POF) which is an innovative supply chain finance (SCF) solution by an innovative SCF lender (i.e. supply chain service provider (SCSP)). The effect of information integration between the SCSP (lender) and product...