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Measuring and reducing the national cost of non-quality

Halevy, Avner; Naveh, Eitan - In: Total quality management 11 (2000) 8, pp. 1095-1110

Persistent link: https://www.econbiz.de/10007177878

A hierarchical framework for a quality information system

Naveh, Eitan; Halevy, Avner - In: Total quality management 11 (2000) 1, pp. 87-112

Persistent link: https://www.econbiz.de/10007182005

The toll of service climate on employees : an emotional labor perspective

Katz-Navon, Tal; Vashdi, Dana R.; Naveh, Eitan - In: Journal of Service Theory and Practice 30 (2019) 2, pp. 105-121

Purpose: The existing research on service climate emphasizes its benefits for customers, employees and organizational outcomes. Service climate translates into organizational expectations from service employees to continuously show appropriate emotions when engaging with clients. However, these...

Persistent link: https://www.econbiz.de/10012187672

The influence of situational learning orientation, autonomy, and voice on error making : the case of resident physicians

Stern, Zvi; Katz-Navon, Tal; Naveh, Eitan - In: Management science : journal of the Institute for … 54 (2008) 9, pp. 1553-1564

Persistent link: https://www.econbiz.de/10003766668

The effect of safety management systems on continuous improvement of patient safety : the moderating role of safety climate and autonomy

Naveh, Eitan; Katz-Navon, Tal; Stern, Zvi - In: Quality management journal : QMJ 18 (2011) 1, pp. 54-67

Persistent link: https://www.econbiz.de/10008841160

Learning-before-doing and learning-in-action: bridging the gap between innovation adoption, implementation, and performance

Naveh, Eitan; Meilich, Ofer; Marcus, Alfred A. - In: New approaches to organization design : theory and …, (pp. 123-146). 2009

Persistent link: https://www.econbiz.de/10003875391

The effect of conformist and attentive-to-detail members on team innovation : reconciling the innovation paradox

Miron-Spektor, Ella; Erez, Miriam; Naveh, Eitan - In: Academy of Management journal : AMJ 54 (2011) 4, pp. 740-760

Persistent link: https://www.econbiz.de/10009303983

Active learning climate and employee errors : the moderating effects of personality traits

Naveh, Eitan; Katz-Navon, Tal; Stern, Zvi - In: Journal of organizational behavior : OB ; the internat. … 36 (2015) 3, pp. 441-459

Persistent link: https://www.econbiz.de/10011308612

Do quality and innovation compete against or complement each other? : the moderating role of an information exchange climate

Blank, Tali-hadasa; Naveh, Eitan - In: Quality management journal : QMJ 21 (2014) 2, pp. 6-16

Persistent link: https://www.econbiz.de/10010357335

Antecedents of willingness to report medical treatment errors in health care organizations : a multilevel theoretical framework

Naveh, Eitan; Katz-Navon, Tal - In: Health care management review : HCM review 39 (2014) 1, pp. 21-30

Persistent link: https://www.econbiz.de/10010246715