We analyse the efficiency of the branches of a local bank in Cologne, Germany, using a novel two-stage Data Envelopment Analysis (DEA) approach. Traditional DEA studies frequently found that most branches of a bank were efficient, which led researchers to conclude that banks are usually "well...

This paper explores a selection of recently proposed bootstrapping techniques to estimate non-parametric convex (DEA) cost frontiers and efficiency scores for transit firms. Using a sample of Norwegian bus operators, the key results can be summarised as follows: (i) the bias implied by...

The use of non-parametric frontier methods for the evaluation of product market efficiency in heterogeneous markets seems to have gained some popularity recently. However, the statistical properties of these frontier estimators have been largely ignored. The main point is that non-parametric...