This paper proposes a 'plug and play' (PnP) framework and software tool that allows managers to rapidly build simplified models of operations objectives. These models enable them to understand, study the cause-effect linkages of potential actions, and communicate such understanding to their...

Purpose – This paper aims to describe an interactive action planning software tool (TAPS) for manufacturing objective deployment, and to report the results of its application in five companies. Design/methodology/approach – A process approach based on action research was adopted in this...

Performance measurement is increasingly important in every aspect of life today. Unfortunately, the main emphasis appears to be on historical measures, justifying or reporting actions after the event, rather than process measures, monitoring activities as they occur. Thus, existing performance...

This paper proposes the use of the connectance concept for managing manufacturing knowledge. The concept utilises inductive rules to specify relationships between variables. A software tool called Tool for Action Plan Selection (TAPS) has been developed based on the connectance concept. TAPS...

The key to executing strategy is to have people in the organisation understand it. As the complexity of the business environment increases, good communication and shared understanding among managers are vital. Managers need to present increasing amounts of information to one another clearly and...

Purpose – The purpose of this paper is to provide an overview of a particular approach for increasing knowledge creation in organisation. The paper provides a discussion of related concepts, processes, and a tool. Design/methodology/approach – This paper describes the reasons for drawing...