We present a special e-book from The TQM Journal with selected papers from the Seventh International Working Conference on 'Total Quality Management - Advanced and Intelligent Approaches', which took place in Belgrade, Serbia, from 3rd - 7th June, 2013. This traditional conference was supported...

This ebook contains a variety of interesting and challenging topics. From the development of success factors and organizational approaches of the uses and application of ISO 50001 standards to design improvement in the European excellence model, to taking care of patients in hospitals using IEC...

The meaning of TQM sustainablity.The concept of sustainable development has been touted as a new planningagenda (Beatley and Manning, 1998). As such, it becomes a fundamentalconcept which should be an important aspect of all further policy developments(Loffler, 1998).