In this paper we address the issue of managing knowledge within firms that span multiple countries. Through a series of semi-structured interviews with 29 senior managers, spanning three continents and 11 firms, we present insights on knowledge management approaches and strategies being...

This study examines how inventors’ breadth and depth of expertise influence innovation in 3M, a company renowned for sustained innovation for over a century. While prior research tends to examine a single indicator – the technical success achieved by the inventor – our study differentiates...

Although it is well accepted that corporate communication has a direct impact on corporate reputation, little is known about the link between firms’ social media communication strategies and the formation of firms’ reputations in an online environment. This article contributes to this body...

In reviewing the history of the conceptualization and measurement of “culture,†one quickly realizes that there is wide-ranging and contradictory scholarly opinion about which values, norms, and beliefs should be measured to represent the concept of “culture.†We explore an...