This paper shows how certain management controls become more guiding than others in the management of new product development (NPD). We detail how the opportunity space within which managers maneuver NPD can be underpinned by a hierarchically arranged management control infrastructure governed...

A longitudinal case study of a Swedish company implementing World Class Manufacturing (WCM) has been conducted. The case study compares and contrasts the production and control systems before and after the WCM implementation. On the whole, the production and control in the company had changed in...