We introduce a heuristic method for finding good, feasible solutions for multiproduct lot sizing problems with general assembly structures, multiple constrained resources, and nonzero setup costs and setup times. We evaluate the performance of this heuristic by comparing its solutions to optimal...

This paper addresses the problem of aligning demand and supply in configure-to-order systems. Using stochastic programming methods, this study demonstrates the value of accounting for the uncertainty associated with how orders are configured. We also demonstrate the value of component supply...

We introduce a heuristic method for finding good feasible solutions for multi-product lot sizing problems with general assembly structures, multiple constrained resources, and non-zero setup costs and setup times. We evaluate the performance of this heuristic by comparing its solutions to...

We introduce a heuristic method for finding good, feasible solutions for multiproduct lot sizing problems with general assembly structures, multiple constrained resources, and nonzero setup costs and setup times. We evaluate the performance of this heuristic by comparing its solutions to optimal...

We consider the issue of call center scheduling in an environment where arrivals rates are highly variable, aggregate volumes are uncertain, and the call center is subject to a global service level constraint. This paper is motivated by work with a provider of outsourced technical support...

We address the problem of rationing common components among multiple products in a configure-to-order system with order configuration uncertainty. The objective of this problem is to maximize expected revenue by implementing a threshold rationing policy. Under this policy, a product is available...

Core Concepts and Practices -- Principles for the Strategic Design of Supply Chains -- Tactical Planning for Reinventing the Supply Chain -- The Role of Inventory in Superior Supply Chain Performance -- Supply Chain Performance Metrics -- Emerging Supply Chain Practices -- Sourcing Strategy and...