Service activities are now acknowledged as key players in economic development, societal change and public policy worldwide. This exciting Handbook not only contributes to ongoing conceptual debates about the nature of service-led economies and societies; it also pushes back the frontiers of...

This Handbook brings together 49 international specialists to address an issue of increasing importance for the world’s post-industrial economies; innovation as it relates to services.

The Japanese retail trade generates considerably more jobs than its French counterpart, and it manages these jobs in a very different way. The aim of this paper is to present both an economic explanation of the comparative levels of the retail employment in both countries and a socio-economic...