Ortega, Bienvenido - In: International Journal of Contemporary Hospitality Management 28 (2016) 4, pp. 658-680
Purpose The purpose of this paper is to analyse whether hotels that use a revenue management system (RMS) outperform non-RMS-users in a context of decreasing demand. Design/methodology/approach A database of chain hotels with a rating of three or more stars was used to estimate MANOVA and ANOVA...