Markups on auto loan interest rates are routinely used to compensate a dealership for the service of securing financing with a third party lender. However, rate markups add percentage points to the rate a consumer would legitimately qualify for, and are added without the adequate disclosure to...

'Stacked Deck' is a statistical analysis of outcomes in forced arbitration, also called mandatory arbitration or binding mandatory arbitration, that finds: 1) Individual arbitrators have a strong incentive to favor the firms that provide them with repeat business over an individual consumer they...

pThe credit card market has evolved into what is defined here as a "peacock market." Analogous to extravagant and inefficient male peacock displays, a "peacock market" has developed to become dominated by elaborate signals that are no longer connected in a meaningful way to price, quality, or...

A survey was conducted regarding consumers choices whether to "opt-in" to overdraft coverage for their checking accounts. Many banks routinely cover any transaction that overdraws a customer's account, including checks, ATM withdrawals, and point-of-sale debit transactions for a fee of about $34...