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Mixed Findings on the Service...
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Consumer behaviour
32
Konsumentenverhalten
32
Beziehungsmarketing
27
Relationship marketing
27
Customer satisfaction
22
Kundenzufriedenheit
22
Emotion
17
Gastronomie
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Restaurant industry
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Hotel industry
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Hotellerie
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English
103
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Back, Ki-Joon
61
Ok, Chihyung
49
Back, Ki-joon
18
Kim, Wansoo
14
Ahn, Jiseon
13
Lee, Minwoo
11
Lee, Jin-soo
10
Lim, SangGon
10
Lee, Choong-Ki
8
Canter, Deborah D.
7
Shin, Minjung
7
Han, Heesup
6
Lee, JungHoon
6
Lee, Myong Jae
6
Kwon, Wooseok
5
Park, Hyekyung
5
Park, Seunghyun
5
Barrett, Betsy
4
Park, Jungkun
4
Shanklin, Carol W.
4
DeFranco, Agnes
3
Gwinner, Kevin Patrick
3
Hwang, Jinsoo
3
Kim, YuKyoung
3
Lee, Aejoo
3
Baek, Jooa
2
Choe, Yeongbae
2
Choi, Joowon
2
Choi, Juwon
2
Choi, Young Gin
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Hao, Fei
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Jeon, Hyeongjin
2
Kim, Jaewook
2
Kim, Jin-young
2
Koh, Yoon
2
LaTour, Kathy
2
Lee, Jin-Soo
2
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2
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International journal of hospitality management
23
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
18
Journal of travel and tourism marketing
17
The service industries journal
17
Tourism management : research, policies, practice
10
International Journal of Contemporary Hospitality Management
8
The Service Industries Journal
7
International journal of contemporary hospitality management
6
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
4
The Cornell hospitality quarterly
3
Journal of Hospitality and Tourism Technology
2
Journal of hospitality marketing & management
2
Service business
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Sport management review
1
The journal of services marketing
1
Tourism economics : the business and finance of tourism and recreation
1
Worldwide Hospitality and Tourism Themes
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ECONIS (ZBW)
86
OLC EcoSci
22
Other ZBW resources
11
RePEc
7
BASE
1
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111
Antecedents and consequences of customer brand engagement in integrated resorts
Ahn, Jiseon
;
Back, Ki-Joon
- In:
International journal of hospitality management
75
(
2018
),
pp. 144-152
Persistent link: https://www.econbiz.de/10011944979
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112
Exploring the roles of DMO's social media efforts and information richness on customer engagement : empirical analysis on Facebook event pages
Lee, Minwoo
;
Hong, Jung Hwa
;
Chung, Sunghun
;
Back, Ki-Joon
- In:
Journal of travel research : a quarterly publication of …
60
(
2021
)
3
,
pp. 670-686
Persistent link: https://www.econbiz.de/10012492358
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113
Luxury hospitality services : editorial comment
Back, Ki-Joon
;
Park, Jungkun
;
LaTour, Kathy
- In:
The Cornell hospitality quarterly
63
(
2022
)
1
,
pp. 4
Persistent link: https://www.econbiz.de/10012800181
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114
The loyalty program for our self-esteem : the role of collective self-esteem in luxury hotel membership programs
Shin, Minjung
;
Back, Ki-Joon
;
Lee, Choong-Ki
;
Lee, Young-Sub
- In:
The Cornell hospitality quarterly
63
(
2022
)
1
,
pp. 19-32
Persistent link: https://www.econbiz.de/10012800185
Saved in:
115
Special issue: luxury hospitality services
Back, Ki-Joon
(
ed.
);
Park, Jungkun
(
ed.
);
LaTour, Kathy
(
ed.
)
-
2022
Persistent link: https://www.econbiz.de/10012800218
Saved in:
116
The effect of dynamic integrated resort experience on Croatian customer behavior
Ahn, Jiseon
;
Back, Ki-Joon
;
Barišić, Petra
- In:
Journal of travel and tourism marketing
36
(
2019
)
3
,
pp. 358-370
Persistent link: https://www.econbiz.de/10012179409
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117
The luxury of doing nothing : inferring luxury from idleness display in travel setting
Shin, Minjung
;
Back, Ki-Joon
- In:
Journal of travel and tourism marketing
37
(
2020
)
4
,
pp. 409-417
Persistent link: https://www.econbiz.de/10012289344
Saved in:
118
The structural effects of affective and cognitive elaboration in formation of customer-brand relationship
Ahn, Jiseon
;
Back, Ki-Joon
- In:
The service industries journal
40
(
2020
)
3/4
,
pp. 226-242
Persistent link: https://www.econbiz.de/10012208488
Saved in:
119
Silver travel in golden age : how virtual travel guided by GenAI-enabled avatars boost well-being for older adults
Liu, Jingxian
;
Hao, Fei
;
Back, Ki-Joon
;
Aman, Adil Masud
; …
-
2025
Persistent link: https://www.econbiz.de/10015339823
Saved in:
120
African American restaurateurs' financing behaviors : a grounded theory approach
Mao-Clark, Xiaodan
;
Koh, Yoon
;
DeFranco, Agnes
;
Back, …
-
2025
Persistent link: https://www.econbiz.de/10015376426
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