This study draws upon theories of task interdependence and organizational inertia to analyze the effect of quality improvement on infrastructure activity costs in software development. Although increasing evidence indicates that quality improvement reduces software development costs, the impact...

Software maintenance claims a large proportion of organizational resources. It is thought that many maintenance problems derive from inadequate software design and development practices. Poor design choices can result in complex software that is costly to support and difficult to change....

Software maintenance is a major concern for organizations. Productivity gains in software maintenance can enable redeployment of Information Systems resources to other activities. Thus, it is important to understand how software maintenance productivity can be improved. In this study, we...

Software plays a critical role in today's global informationeconomy. It runs the computers, networks, and devicesthat enable countless products and services. Softwarevaries in size from vast enterprise and communicationssystems like the enormous enterprise resource planningsystem from SAP to the...