This paper develops a model to explain recent trends of work intensification and employee burnout. In an organization a manager assigns tasks to an employee; doing tasks is costly and too many create burnout. In a matrix-style organization, different managers simultaneously assign tasks to an...

What is the optimal diversity of expertise in a team? Prat (2002) shows that a supermodular production function (which describes strategic complementarity between individual outputs) implies a lower optimal diversity than a submodular function (which corresponds to strategic substitutability)....

Teamwork is central to many organizations, especially in knowledge-intensive and service industries. Yet, the reality of many teams is that not everyone contributes equally. Often one person single-handedly carries out a project's execution because it is more efficient or, alternatively, due to...