Similar Search Results

Does ethnic/cultural dissimilarity affect perceptions of service quality?

Etgar, Michael; Fuchs, Galia - In: Services marketing quarterly 32 (2011) 2, pp. 113-128

Persistent link: https://www.econbiz.de/10009126362

Are travel purchases more satisfactory than nontravel experiential purchases and material purchases? : an exploratory study

Fuchs, Galia; Chen, Po-Ju; Pizam, Abraham - In: Tourism analysis : an interdisciplinary tourism & … 20 (2015) 5, pp. 487-497

Persistent link: https://www.econbiz.de/10011412916

Factors affecting hotel managers' intentions to adopt robotic technologies : a global study

Pizam, Abraham; Ozturk, Ahmet Bulent; Balderas-Cejudo, Adela - In: International journal of hospitality management 102 (2022), pp. 1-15

Persistent link: https://www.econbiz.de/10013185253

Animosity and perceived risk in conflict-ridden tourist destinations

Fuchs, Galia; Alvarez, Maria D.; Campo, Sara - In: Tourism review 79 (2024) 3, pp. 688-702

Persistent link: https://www.econbiz.de/10014512306

Why and how service quality perceptions impact consumer responses

Etgar, Michael; Fuchs, Galia - In: Managing service quality : MSQ ; an international journal 19 (2009) 4, pp. 474

Persistent link: https://www.econbiz.de/10008316362

Does Ethnic/Cultural Dissimilarity Affect Perceptions of Service Quality?

Etgar, Michael; Fuchs, Galia - In: Services marketing quarterly 32 (2011) 2, pp. 113-129

Persistent link: https://www.econbiz.de/10008927259

When, where, and with whom during crisis : the effect of risk perceptions and psychological distance on travel intentions

Fuchs, Galia; Efrat-Treister, Dorit; Westphal, Monika - In: Tourism management : research, policies, practice 100 (2024), pp. 1-6

Persistent link: https://www.econbiz.de/10014457632

The role of perceived risk and information security on customers' acceptance of service robots in the hotel industry

Pizam, Abraham; Ozturk, Ahmet Bulent; Hacikara, Ahmet; … - In: International journal of hospitality management 117 (2024), pp. 1-12

Persistent link: https://www.econbiz.de/10014457836

Hotel customers’ behavioral intentions toward service robots: the role of utilitarian and hedonic values

Ozturk, Ahmet Bulent; Pizam, Abraham; Hacikara, Ahmet; … - In: Journal of Hospitality and Tourism Technology 14 (2023) 5, pp. 780-801

Purpose This study aims to investigate the effects of hotel customers’ perceived utilitarian and hedonic values on their intention to use service robots. In addition, the influences of innovativeness, ease of use and compatibility on hotel customers’ perceived utilitarian and hedonic values...

Persistent link: https://www.econbiz.de/10014874214

VFR tourism : the host experience

Shani, Amir; Uriely, Natan - In: Annals of tourism research : ATR ; a social sciences journal 39 (2012) 1, pp. 421-440

Persistent link: https://www.econbiz.de/10009535017