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Quality Management: A Key Process in the Service Industries
Zwikael, Ofer; Globerson, Shlomo - In: The Service Industries Journal 27 (2007) 8, pp. 1007-1020
Project management is a developing area in the service industry, as more unique and customer-tailored services are being developed. This paper presents a benchmarking research study, aimed at improving project planning capabilities in the service industry. Based on data collected from 275...
Persistent link: https://www.econbiz.de/10010621197
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Quality management : a key process in the service industries
Zwikael, Ofer; Globerson, Shlomo - In: The service industries journal 27 (2007) 7/8, pp. 1007-1020
Persistent link: https://www.econbiz.de/10003598941
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Quality Management: A Key Process in the Service Industries
Zwikael, Ofer; Globerson, Shlomo - In: The service industries journal 27 (2007) 8, pp. 1007-1020
Persistent link: https://www.econbiz.de/10007879771
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From Critical Success Factors to Critical Success Processes
Zwikael, Ofer; Globerson, Shlomo - In: International journal of production research : American … 44 (2006) 17, pp. 3433-3450
Persistent link: https://www.econbiz.de/10007264265
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The Impact of the Project Manager on Project Management Planning Processes
Globerson, Shlomo; Zwikael, Ofer - In: Project management journal : PMJ 33 (2002) 3, pp. 58-64
Persistent link: https://www.econbiz.de/10007108351
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Evaluation of Models for Forecasting the Final Cost of a Project
Zwikael, Ofer; Globerson, Shlomo; Raz, Tzvi - In: Project management journal : PMJ 31 (2000) 1, pp. 53-57
Persistent link: https://www.econbiz.de/10007119181
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Cultural differences in project management capabilities: A field study
Zwikael, Ofer; Shimizu, Kazuo; Globerson, Shlomo - In: International journal of project management : the … 23 (2005) 6, pp. 454-462
Persistent link: https://www.econbiz.de/10006159500
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Scope management : do all that you need and just what you need
Globerson, Shlomo - In: Project management for business professionals : a …, (pp. 49-62). 2001
Persistent link: https://www.econbiz.de/10001575968
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The just noticeable difference in complexity of jobs
Globerson, Shlomo - In: Management science : journal of the Institute for … 23 (1977) 6, pp. 606-611
Persistent link: https://www.econbiz.de/10002448030
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Revising a performance measurement and control system of an organization
Globerson, Shlomo - In: International journal of organizational analysis 32 (2024) 3, pp. 397-404
Persistent link: https://www.econbiz.de/10014494594