Drawing on the perspective of transaction cost economics (TCE), we explain the operating contexts in which supplier partnership is likely to be an effective strategy to reduce operational costs in the manufacturing industry. We posit that supplier partnership, which falls in the category of...

Do innovative products incorporated advanced technologies help firms improve operating performance? In this study we traced the operating performance of 168 publicly traded manufacturing firms in the USA that announced technologically innovative products in two major industries from the health...

We examine the relationships between number of business certifications and financial performance and senior executive compensation in Chinese manufacturing companies. The results show that the number of certifications obtained by a firm is significantly correlated with the compensation of the...

In their well-known conceptual framework of the Service-Profit Chain (S-PC), Heskett et al. (1994) suggest that there are strong relationships among employee satisfaction and loyalty, service quality, customer satisfaction and loyalty, and firm profitability. However, there is little empirical...