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Sales trainer roles, competencies, skills, and behaviors: a case study

Ricks, Joe M. <Jr.>; Williams, Jacqueline A.; Weeks, … - In: Industrial marketing management : the international … 37 (2008) 5, pp. 593-609

Persistent link: https://www.econbiz.de/10003736678

Sales trainer roles, competencies, skills, and behaviors: A case study

Ricks, Joe M.; Williams, Jacqueline A.; Weeks, William A. - In: Industrial marketing management : the international … 37 (2008) 5, pp. 593-610

Persistent link: https://www.econbiz.de/10008892746

Strategic Corporate Philanthropy: Addressing Frontline Talent Needs Through an Educational Giving Program

Ricks, Joe M.; Williams, Jacqueline A. - In: Journal of business ethics : JOBE 60 (2005) 2, pp. 147-158

Persistent link: https://www.econbiz.de/10006875443

Dimensions of shopping preferences by women in India and the USA : a cross country study

Williams, Jacqueline A.; Paul, Justin - In: International journal of Indian culture and business … 8 (2014) 4, pp. 519-542

Persistent link: https://www.econbiz.de/10011282818

Learning from experience : creating leadership capabilities through computer simulated leadership challenges

Stewart, Alice C.; Black, Sylvia Sloan; Smith-Gratto, Karen - In: International journal of learning and change : IJLC 2 (2007/08) 3, pp. 250-268

Persistent link: https://www.econbiz.de/10003661207

In defense of all-active manager structures

Lee, Hamilton; Williams, Jacqueline A. - In: The journal of investing 25 (2016) 4, pp. 7-19

Persistent link: https://www.econbiz.de/10011687465

Engaging customers in service creation: a theater perspective

Williams, Jacqueline A.; Anderson, Helen H. - In: The journal of services marketing 19 (2005) 1, pp. 13-23

Persistent link: https://www.econbiz.de/10007099265

Learning from experience : creating leadership capabilities through computer simulated leadership challenges

Stewart, Alice C.; Black, Sylvia Sloan; Smith-Gratto, Karen - In: International journal of learning and change : IJLC 2 (2007/08) 3, pp. 250-268

Persistent link: https://www.econbiz.de/10009870238

Engaging customers in service creation: a theater perspective

Williams, Jacqueline A.; Anderson, Helen H. - In: Journal of Services Marketing 19 (2005) 1, pp. 13-23

Purpose – A theater/drama perspective is used to gain insights into the participatory nature of service creation and to assess the relative importance of service elements across service scenarios. Design/methodology/approach – Drama production principles are applied to situations where...

Persistent link: https://www.econbiz.de/10014905044

Sales manager support : fostering emotional health in salespeople

Kemp, Elyria; Borders, Aberdeen Leila; Ricks, Joe M. <Jr.> - In: European journal of marketing : EJM 47 (2013) 3/4, pp. 635-654

Persistent link: https://www.econbiz.de/10009733003