We explore the supplier's and buyer's reactions to supply disruption under information asymmetry about the severity of disruption. Upon disruption, the supplier strategically quotes a due date for supply recovery and decides the completion time for recovery. Given the quoted due date, the buyer...

Motivated by interactions with a major player in the aerospace industry, we consider the relationship between a supplier of specialty material forgings and a buyer that manufactures airplane components by extensively machining down these forgings as per component design specifications. Due to...

Many online retail channels face high rates of product returns. This poses a new challenge to the sellers' dynamic pricing problem when some returns in good condition can be resold in the selling season. To study the impact of product returns and guide sellers to adjust pricing policies, we...

A paper manufacturing plant minimizes its production cost by using long production runs that combine the demands from its various customers. As jobs are completed, they are released to distribution for delivery. Deliveries are made by railcars, each of which is dedicated to one customer. Long...

Purpose – The purpose of this paper is to answer the question, “How do international new ventures (INVs) from emerging economies become responsive to the demands of their international customers?” Design/methodology/approach – The authors propose a model of international responsiveness...