Narrow search
Showing 1 - 10 of 50
Cover Image
Commitment and Its Consequences in the American Agency System of Selling Insurance
Anderson, Erin; Ross Jr, William T.; Weitz, Barton - In: The journal of risk and insurance : the journal of the … 65 (1998) 4, pp. 637-670
Persistent link: https://www.econbiz.de/10007346053
Cover Image
Tradeoffs Between Price and Quality: How a Value Index Affects Preference Formation
Creyer, Elizabeth H.; Ross Jr, William T. - In: Journal of consumer affairs : official publication of … 31 (1997) 2, pp. 280-302
Persistent link: https://www.econbiz.de/10007364719
Cover Image
Social Contracts and Marketing Ethics
Dunfee, Thomas W.; Smith, N.Craig; Ross Jr, William T. - In: Journal of marketing 63 (1999) 3, pp. 14-32
Persistent link: https://www.econbiz.de/10005966972
Cover Image
The Asymmetric Impact of Negative and Positive Attribute-Level Performance on Overall Satisfaction and Repurchase Intentions
Mittal, Vikas; Ross Jr, William T.; Baldasare, Patrick M. - In: Journal of marketing 62 (1998) 1, pp. 33-47
Persistent link: https://www.econbiz.de/10005979233
Cover Image
Performance in Principal-Agent Dyads: The Causes and Consequences of Perceived Asymmetry of Commitment to the Relationship
Ross Jr, William T.; Anderson, Erin; Weitz, Barton - In: Management science : journal of the Institute for … 43 (1997) 5, pp. 680-704
Persistent link: https://www.econbiz.de/10006100393
Cover Image
A Typology of Situational Factors: Impact on Salesperson Decision-Making about Ethical Issues
Ross Jr, William T.; Robertson, Diana C. - In: Journal of business ethics : JOBE 46 (2003) 3, pp. 213-234
Persistent link: https://www.econbiz.de/10006887119
Cover Image
The Role of Attributions in Customer Satisfaction: A Reexamination
Tsiros, Michael; Mittal, Vikas; Ross Jr, William T. - In: Journal of consumer research : JCR ; an … 31 (2004) 2, pp. 476-483
Persistent link: https://www.econbiz.de/10006645527
Cover Image
Interpreting Interactions: Raw Means or Residual Means?
Ross Jr, William T.; Creyer, Elizabeth H. - In: Journal of consumer research : JCR ; an … 20 (1993) 2, pp. 330
Persistent link: https://www.econbiz.de/10006687947
Cover Image
The Role of Issue Valence and Issue Capability in Determining Effort Investment
Mittal, Vikas; Ross Jr, William T.; Tsiros, Michael - In: Journal of marketing research : JMR 39 (2002) 4, pp. 455-468
Persistent link: https://www.econbiz.de/10006652716
Cover Image
REGULAR FEATURES - The Ombudsman: Reaction to Armstrong's "Management Folklore and Management Science"
Miser, Hugh J.; Ross Jr, William T.; Armstrong, J.Scott; … - In: Interfaces : the INFORMS journal on the practice of … 28 (1998) 4, pp. 81-93
Persistent link: https://www.econbiz.de/10006304083