Many outpatient clinics are experimenting with open access scheduling. Under open access, patients see their physicians within a day or two of making their appointment request, and long term patient booking is very limited. The hope is that these short appointment lead times will improve patient...

On the space of probabilities on , the metric d1([mu], [nu]) = sup{ vb [integral operator] tf d [mu] - [integral operator] tf d[nu]vb : 0 [less-than-or-equals, slant] tf [less-than-or-equals, slant] 1, tf measurable and increasing } is a complete metric.