Purpose – National Health Systems (NHS) experience low trust and lack of public confidence while receiving strong pressure from governments and societies to improve their quality and compete effectively. The purpose of this paper is threefold. First, to investigate how patients perceive...

One of the most important problems in today’s modeling of transportation networks is an accurate estimate of travel time on arterial links, highway, and freeways. There are a number of deterministic formulas that have been developed over the years to achieve a simple and direct way to estimate...