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Purpose: The purpose of the paper is to develop a conceptual framework for improving the effectiveness of risk management in supply networks following a critical literature review. Design/methodology/approach: A critical review of 91 scholarly journal articles published between 2000 and 2018...
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Purpose: Project-driven supply chain risks pose a significant threat to the success of complex development projects, in terms of achieving key performances such as quality, time and efficiency. The purpose of this paper is to adopt a supply chain quality perspective in order to explore and...
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Purpose: This study aims to investigate the logistics service quality (LSQ) from a supply chain quality perspective. The purpose is twofold: (1) to investigate how business customers perceive the LSQ dimensions in business-to-business (B2B) relationships, with a particular focus on the role of...
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