This paper evaluates the relationship of implicit and explicit incentives with effort for a sample of some 5,800 rank-and-file employees in 1,100 U.K. for-profit workplaces. Explicit incentives are performance-based rewards, while implicit incentives reflect actual and potential permanent...

We investigate how supervisor discretion is related to the extent of employee working from home (WFH). In the pre-corona pandemic period, WFH was uncommon, and after the pandemic anecdotal and survey evidence shows many organizations want their employees to return to the office. It is unclear...

Purpose – The profitability of individual customers can show substantial variation, both in money amounts and in margins (percentages). The literature suggests that larger customers have a higher customer profitability margin: a dollar in revenue from a large customer generates more profit...

Purpose – This paper aims to investigate the use of costing information in Egypt. Design/methodology/approach – A survey was carried out of 40 Egyptian privately held firms in four sectors (pharmaceutical, foodstuff, chemical, and packing and wrapping industries). Findings – The paper...

Purpose: The authors examine the nature of institutional rigidity and governance problems contributing to crisis and under-performance of large corporations in Japan during a period of environmental turbulence for corporate Japan. Design/methodology/approach: Through explorative case studies of...