In today's competitive business environment, management of suppliers is essential for companies to monitor the value chain of the entire production network. Evidence suggests that undesirable occurrences in companies, such as extensive delays in the planned schedule, serious quality problems and...

This paper deals with multi-factory production scheduling problems which consist of a number of factories. Each factory consists of various machines and is capable of performing various operations. Some factories may produce intermediate products and supply to other factories for assembly...

In this paper, a server‐based enterprise collaborative management system using enterprise application integration technology is developed for trial implementation at Honeywell Consumer Products (Hong Kong) Limited, in the area of supplier relationship management. The system facilitates...

Purpose – The purpose of this paper is to propose a customer relationship mining system (CRMS) to analyze the data collected from franchisees and formulates a marketing strategy based on customer demand and behavior. Design/methodology/approach – The system makes use of cloud technology to...