Purpose – This paper aims to reflect on the sources of the technical inefficiency of health care foodservice operations, using a sample of Australian and American hospitals. Design/methodology/approach – The paper applies the stochastic frontier model to reflect on the technical inefficiency...

Purpose – This paper aims to reflect on the sources of the technical inefficiency of health care foodservice operations, using a sample of Australian and American hospitals. Design/methodology/approach – The paper applies the stochastic frontier model to reflect on the technical inefficiency...

Purpose – The purpose of this paper is to overcome the problems surrounding the operational performance of health care foodservice systems and provide a comprehensive comparison and analysis of the performance of all the different types of foodservice systems. The paper seeks to show that...

Purpose – The major aim of this paper is to model, estimate and compare the technical efficiency and technology gap ratios of health care foodservice operations that operate in different Australian regions. Design/methodology/approach – This paper uses a metafrontier model to analyse the...