Current debates on organizational learning distinguish two distinct and mutually exclusive learning modes: exploration and exploitation. The paper deals with the concept of ambidextrous routines in knowledge management (KM) initiatives. The case study-based findings put this understanding into...

Purpose The purpose of this paper is to investigate the association between the strength of intellectual capital (IC) and small- and medium-sized enterprise (SME) innovation performance. Design/methodology/approach Primary data of 150 SMEs belonging to manufacturing medium-high tech industries...

Purpose In today’s knowledge economy the ability to innovate and develop new products is a key factor to sustain firm performance. Within this context, analysing the role of different components of intellectual capital (IC) becomes of foremost importance, as well as an under-investigated issue...

Purpose The purpose of this paper is to investigate the influence that different components of relational capital (marketing capability, open innovation with business and scientific partners, technological reputation, brand) have on customer performance (CP). Moreover, the moderating effect of...

Total quality management programmes applied to research and development often produce great improvements in productivity because they follow trajectories that are lateral and parallel to the principal thrust which is aimed at client satisfaction. Such improvements are obtained through a better...

Purpose – A large number of methodologies for R&D project selection have been developed and reported in the literature over the last few decades, and it has become a very popular research topic since the 1960s. The aim of this paper is to classify and characterize the determining aspects...

Purpose – In today’s economy, intangibles have become more important than physical assets for firm success. In particular, small and medium enterprises (SMEs) registered an increasing trend in patenting, exceeding large firms in the number of patent registrations. In this context, the...

Purpose – The aim of this paper is to investigate the impact of brands on small to medium-sized enterprise (SME) performance in the fashion industry, trying also to shed light on the different effect that corporate and product brands may produce. Design/methodology/approach – The approach...

Purpose – The purpose of the paper is to analyse the changing of governance modes for the acquisition of external technology in the context of design driven innovation. Design/methodology/approach – This is an explorative study drawing on cases of new product development (NPD) by six...