Purpose – This paper aims to examine the influence of age and age‐related attitudes on relationship factors. In addition, it seeks to assess how both factors affect care service work performance. Design/methodology/approach – The paper explores the influence of age and age‐related...

Purpose – This paper seeks to examine age‐related perceptions of the quality of relationships at work and performance in mentally and physically demanding care service work settings. Design/methodology/approach – The study was conducted in six residential homes for the elderly in Germany....