Strategic cost management is deliberate decision-making aimed at aligning the firm's cost structure with its strategy and optimizing the enactment of the strategy. Alignment and optimization must comprehend the full value chain and all stakeholders to ensure long run sustainable profits for the...

This chapter provides practical guidance to management accounting researchers on the design and execution of field studies that use quantitative data analysis to test or build theory. We discuss common purposes for conducting field research and provide a brief overview of the accomplishments and...

We study the link between firm value and quality management practices by examining stock price reactions to third party attestation that a firm's quality control process complies with ISO 9000 quality assurance standards. We find that ISO 9000 certification is motivated by international sales...

Accountants have developed tools to evaluate firms' quality performance; however, a focus on evaluating one aspect of quality ?? conformance to pre-established specifications ?? has limited unnecessarily accountants' contribution to quality improvement. Product and process design are the most...

Performance measurement systems (PMSs) are used to diagnose and remediate problems, termed the ‘decision-facilitating' or feedback role of management control. We examine whether use of PMSs by individual decision makers is associated with better performance. Experimental studies have isolated...

Trust is often posited to substitute for management control in interfirm transactions. However, this raises questions of how trust arises in new relationships, and whether trust that is not based on prior experience transacting together is sufficient to persuade managers to forego investments in...

'The Town Kitchen, PBC' (TTK) is a set of cases that may be taught alone (Case A) or in sequence (Cases A&B). Case A focuses on both structural and executional cost management actions of a new CEO who was hired to transition an entrepreneurial start up organization that was at risk of failure to...

“The Town Kitchen, PBC” (TTK) is a set of cases that may be taught alone (Case A) or in sequence (Cases A&B). Case A focuses on both structural and executional cost management actions of a new CEO who was hired to transition an entrepreneurial start up organization that was at risk of...