Using the extended task-technology fit (TTF) model, this paper investigates how certain factors (e.g. task characteristics, technology (i.e. intranet) characteristics, middle managers’ demographic characteristics, task-technology fit, and perceived usefulness and usage) affect the port middle...

Purpose – Using the extended task‐technology fit (TTF) model, the purpose of this paper is to examine the impact of intranet usage on middle managers' performance in the port industry. Design/methodology/approach – The study was conducted on 357 middle managers from various organisations...