Determining the best way for evaluating organizational performance is a complex problem as it involves assessment of indicators in multiple dimensions. In the case of nonprofit social service provision this evaluation needs to consider also the outcomes of the service. This research develops a...

This dissertation set out to understand the decision processes used by decision makers in adversarial environment by setting up an adversarial decision making microworld, as an experimental platform, using a real time strategy (RTS) game called Rise of Nations (RON). The specific objectives of...

For over 70 years, researchers have been attempting to unravel the complexities associated with enhancing student success in higher education (Berger & Lyon, 2005). This research has resulted in a better understanding of why some students decide to leave while others persist on to graduation....