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Lessons for all when service scholarship and management practice come together

Bowen, David E. - In: Organizational dynamics : a quarterly review of … 49 (2020) 3, pp. 1-10

Persistent link: https://www.econbiz.de/10012290777

Customer proactive training vs customer reactive training in retail store settings : effects on script proficiency, customer satisfaction, and sales volume

Nicod, Lionel; Llosa, Sylvie; Bowen, David E. - In: Journal of retailing and consumer services 55 (2020), pp. 1-12

Persistent link: https://www.econbiz.de/10012268798

Learning to be a paradox-savvy leader

Waldman, David A.; Bowen, David E. - In: Academy of Management perspectives : AMP 30 (2016) 3, pp. 316-327

Persistent link: https://www.econbiz.de/10011585534

A search for missing links : specifying the relationship between leader-member exchange differentiation and service climate

Auh, Seigyoung; Bowen, David E.; Aysuna, Ceyda; … - In: Journal of service research : JSR 19 (2016) 3, pp. 260-275

Persistent link: https://www.econbiz.de/10011665383

Perspectives on the organizational context of frontlines : a commentary

Schneider, Benjamin; Bowen, David E. - In: Journal of service research 22 (2019) 1, pp. 3-7

Persistent link: https://www.econbiz.de/10012005736

The curious case of interdisciplinary research deficiency : cause or symptom of what truly ails us?

Gustafsson, Anders; Bowen, David E. - In: Journal of business research : JBR 79 (2017), pp. 212-218

Persistent link: https://www.econbiz.de/10011745278

"Service Encounter 2.0" : an investigation into the roles of technology, employees and customers

Larivière, Bart; Bowen, David E.; Andreassen, Tor W.; … - In: Journal of business research : JBR 79 (2017), pp. 238-246

Persistent link: https://www.econbiz.de/10011745302

Politics and tourism destination development : the evolution of power

Bowen, David; Zubair, Shahida; Altinay, Levent - In: Journal of travel research : a quarterly publication of … 56 (2017) 6, pp. 725-743

Persistent link: https://www.econbiz.de/10011708842

Accelerating employee-related scholarship in service management : research streams, propositions, and commentaries

Subramony, Mahesh; Ehrhart, Karen Holcombe; Groth, Markus; … - In: Journal of service management 28 (2017) 5, pp. 837-865

Persistent link: https://www.econbiz.de/10011801801

Ruxolitinib for the Treatment of Myelofibrosis: A NICE Single Technology Appraisal

Wade, Ros; Rose, Micah; Neilson, Aileen; Stirk, Lisa; … - In: PharmacoEconomics 31 (2013) 10, pp. 841-852

The National Institute for Health and Care Excellence (NICE) invited the manufacturer of ruxolitinib (Novartis) to submit clinical and cost-effectiveness evidence for ruxolitinib within its licensed indication (the treatment of disease-related splenomegaly or symptoms in adult patients with...

Persistent link: https://www.econbiz.de/10011001556