Purpose – The purpose of this paper is to propose a framework for describing and analyzing misalignments in supply chain management related to changes in supply chain structures, processes and management components. Design/methodology/approach – Based on the systems approach, a single‐case...

Supply chain management includes coordination and motivation of independently operating partners. Therefore, it is important to align logistics structures, processes and incentives, especially when making major changes involving those components. Traditionally, cost, quality, and service have...

Purpose: The purpose of this paper is to develop, implement, test and further enhance a framework for measuring organizational change initiatives. Design/methodology/approach: The conceptual part of the framework is based on the structured analysis of existing literature. The framework was...

Purpose: The purpose of this paper is to increase the understanding of how warehouse operations and design are affected by the move toward integrated omni-channels. Design/methodology/approach: A structured literature review is conducted to identify and categorize themes in multi- and...