Saidi Mehrabad, Mohammad; Anvari, Mona; Saberi, Morteza - In: International Journal of Productivity and Performance … 61 (2011) 1, pp. 46-68
Purpose – This study aims to investigate the development of predictive tools in performance measurement and management (PMM), and modeling of a forward‐looking method to help managers to quantitatively target performance measures based on achieving desired improvement, minimum cost and...