This paper highlights how the provision of information about user participation can serve as a strategic marketing tool for firms seeking to grow two-sided exchange networks. A two-sided exchange network is a business model (such as Ebay or Craiglist) where revenue is generated from persuading...

Since the Apple iPhone’s first launch in 2007 with an exclusive arrangement with AT&T, it has garnered overwhelmingly positive responses from consumers and from the media. With its success, exclusive contracts between handset makers and wireless carriers have come under increasing scrutiny by...

In April 2006, the real estate listing service in Massachusetts adopted a new policy that prohibits home sellers from resetting their properties' "days on market" through relisting. We study the effect of this new policy on home sales along the Massachusetts-Rhode Island border, using homes in...