We report on a field study demonstrating systematic differences between the preferences people anticipate they will have over a series of options in the future and their subsequent revealed preferences over those options. Using a novel panel data set, we analyze the film rental and return...

We report on a field study demonstrating systematic differences between the preferences people anticipate they will have over a series of options in the future and their subsequent revealed preferences over those options. Using a novel panel data set, we analyze the film rental and return...

The rapid growth of e-commerce in the recent pandemic is driven by the wide adoption of digitization, extensive use of smartphones, affordable internet services, and the convenience of shopping from anywhere and anytime. Some key indexes for measuring the performance of the e-commerce...

How do decisions made for tomorrow or two days in the future differ from decisions made for several days in the future? We use data from an online grocer to address this question. In general, we find that as the delay between order completion and delivery increases, grocery customers spend less,...

Many e-tailers providing attended home delivery, especially e-grocers, offer narrow delivery time slots to ensure satisfactory customer service. The choice of delivery time slots has to balance marketing and operational considerations, which results in a complex planning problem. We study the...

This study examines the characteristics of a prediction model for businesses in the online marketplace by considering the market trend, prior sales and decision maker's preference on potential demand estimate. With the rapid growth of the electronic market, the main challenge for online sellers...