A broad product assortment is usually valued highly by customers. However, holding a great number of product variants in inventory increases the costs of a supplier. It is possible to reduce need for warehousing with direct deliveries from manufacturing units, but customer value is reduced when...

Purpose – The development of information technology has made it possible for companies to get access to information about their customers ' future demand. This paper outlines various approaches to utilize this kind of visibility when managing inventories of end products on an operative level....

Purpose The purpose of this paper is to examine how a performance measurement system (PMS) can be designed for small- and medium-sized enterprises (SMEs) operating in a turbulent environment. The current models and frameworks for the design and implementation of a PMS are for large companies;...

Purpose – Public private partnership (PPP), which has been operating in China for over 20 years. In addition, an increased focus on value for money in the public sector has led to a need to improve the efficiency of the management, delivery and effectiveness of public services, especially at...

Signal Detection Theory (SDT) has recently been used to evaluate the performance of imperfect inspectors. SDT model is based on a priori probabilities and perceived payoffs and penalties to study inspectors′ behaviour. In this article, Bayes′ theorem is used to compute posterior...

Purpose The purpose of this study is to offer a “brand equity model” that will help football organizations to manage their appeal. Design/methodology/approach The proposed model utilizes structural equation modelling analysis to test the hypothesized marketing brand equity (MBE) model. The...

The concept of value management is becoming quite prevalent in industry. Despite this popularity, there is little evidence of the development of accompanying theory in the literature. Without theory development, it is difficult to identify specific hypotheses and propositions which can be...

The new management concept of flexible business process reengineering (FBPR) may be defined as a methodology that combines the best of three management tools – positioning, continuous improvement and business process reengineering (PIR). Employing all three management tools to a sufficient...

Identifies four factors as constituting the primary basis for global competition in providing customers with value: customization, quality, response time, and price. However, finds that these factors interact in a multiplicative rather than the commonly‐assumed additive manner, giving...

The value of technology and the appropriate form of transfer arrangement are important questions to be resolved when transferring technology between Western manufacturing firms and partners in industrialising and developing countries. This article reports on surveys carried out in the machine...