Purpose – The purpose of this paper is to assist in understanding that eGovernment is more than the implementation of IT. There are changes to the fundamental mechanisms of public governance including roles of citizens, organisations and government. This study explores the views, roles and...

Purpose – The purpose of this paper is to provide a process‐based design of integrated management systems (IMS) implementation. Design/methodology/approach – An extensive survey of peer‐reviewed literature was conducted. Based on the literature review, a comprehensive methodology for the...

Purpose This purpose of this paper is to investigate Iranian manager’s perceptions towards the use of online social networking (OSN) for improving corporate social responsibility (CSR) communication. Design/methodology/approach The websites and Facebook pages of 23 companies that had won...

Purpose – The purpose of this paper is to investigate consumer responses to CSR in a developed and emerging economy (The Netherlands and India). Design/methodology/approach – The paper uses a survey of 95 consumers in each country to investigate attitudes to CSR platforms and CSR initiatives...

Purpose – The purpose of this paper is to examine corporate social responsibility (CSR) in Central and Eastern Europe (CEE), offering a characterization, explanation, and critique. A recent European Commission conference on “CSR in an Enlarged Europe” suggests European interest in such an...

Purpose – The purpose of this paper is to analyze the status of corporate social responsibility (CSR) communications in Brazil, Russia, India, and China (BRIC) nations. The four countries are among the biggest emerging markets, forecasted to have increasing influence in economic and political...

Purpose – The purpose of this paper is to analyse whether the concept of societal marketing being practised in developed countries can be directly applied to countries in transition, such as Belarus, and what adjustments would be beneficial to achieve this. The paper takes a comprehensive view...

Purpose – The purpose of this paper is to explore how corporate reputation (CR) and corporate social responsibility (CSR) are discussed in the print media in Ukraine. The paper also provides insights into how the implementation of these concepts contributes to the promotion of the market...

Purpose This study aims to examine the customer’s perception of corporate social responsibility within the automotive market in Tehran, Iran, and whether it leads to a purchasing behavior directly or indirectly through support intention. Design/methodology/approach A total of 235 customers of...

Purpose The sound leadership style can be indicative of organizational success and explanatory of quality performance. Besides this, there are various factors that can impact organizational performance. To this end, this study aims to investigate the effect of ethical leadership on...