Alleyne, Cheryl; Kakabadse, Andrew; Kakabadse, Nada - In: Personnel Review 36 (2007) 2, pp. 295-310
Purpose – The purpose of this paper is to explore the impact of the use of the human resources (HR) intranet at managerial levels in terms of internal customer satisfaction with the HR function. Design/methodology/approach – Using role theory to underpin the research, this study examines...