Purpose – The purpose of this paper is to explore the classical topics of services literature in a tourism experience …/implications – The findings illustrate how tourism settings are paradigmatically useful for researching perceived value within services … the reverse is interesting for services researchers in order to progress in the debate on the supremacy of one or another.  …

Purpose – Describes challenges and problems of outsourcing services at firms that are also adopting service logic and … lessons related to the outsourcing of services on an organisational level. Findings – Based on a literature review, three …/value – An unusual in‐depth study of the process and challenges of outsourcing product services at an industrial firm; providing …

distinguish collaborative relationships from arm's‐length relationships in facility services. Additionally, in order to understand … interviewed. Findings – Collaborative relationships in the facility services context are by nature similar to those in other areas …