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U.S. banks are increasingly outsourcing an expanding range of their operations to third-party service providers. Recent industry estimates show that outsourcing by U.S. banks accounts for almost 20 percent of their information technology services spending. Importantly, the prospect of...
Persistent link: https://www.econbiz.de/10008518316
Many financial services firms are embracing diversified sourcing of their IT and operations activities, which can provide lower and variable costs (up and down), improved quality, and flexibility, both in current conditions and emergency situations. While many firms are approaching sourcing...
Persistent link: https://www.econbiz.de/10008518328
This paper identifies the offshoring trends, drivers, risks/challenges, and their impact on financial services … institutions. It sets out a new value proposition to maximize the offshoring benefits for the financial institutions, based on … lessons learnt and offshoring capabilities of service providers. …
Persistent link: https://www.econbiz.de/10008518312
Persistent link: https://www.econbiz.de/10011818205
strategic motives on offshoring performance. Using primary data on 201 Australian organisations, the empirical results of … partial least squares (PLS) structural equation models suggest that implementing offshoring to achieve better efficiency and … on the relationship between the degree of offshoring and firm performance …
Persistent link: https://www.econbiz.de/10013086288
Developed-country multinationals (DMNEs) have increasingly engaged in the practice of offshoring innovation to emerging …’s experience with offshoring innovation. Analysis of 128 offshoring innovation implementations by 78 DMNEs in ten emerging …
Persistent link: https://www.econbiz.de/10013247362
Offshoring of services (OS), commonly defined as the international relocation of service activities that companies …
Persistent link: https://www.econbiz.de/10013247363
We investigate the association between tax avoidance and offshore activities using a new text-based measure for offshore activities based on Hoberg and Moon (2017, 2019). Our evidence shows that although providing cross-border tax avoidance opportunities, offshore activities reduce the marginal...
Persistent link: https://www.econbiz.de/10013312805
Despite sustained public debate about the current wave of offshoring, there has been limited international business … from competitive advantage in the face of offshoring. Digitization and I.T. have allowed the scope of offshoring to expand … and asset utilization (Ricardian) rents are threatened by offshoring, while rents based on market power (monopoly rents …
Persistent link: https://www.econbiz.de/10014026340
The number of financial services firms that are using contact center offshoring has been on the increase in recent …, rewards, and best practices in offshore contact center sourcing, using lessons from both the offshoring pioneers and from the …
Persistent link: https://www.econbiz.de/10008518304