Over the years tourism mediation has experienced major changes, including the arrival of the Internet and the application of Information and Communication Technologies (ICTs). The principal aim of this communication is to analyse the transformation of the travel agency subsector in the light of...

The purpose of the present work was to analyse the importance of the use of information systems and technologies in management procedures in the hospital sector. We therefore intended to evidence the effects of the use of the information produced by means of those instruments in the improvement...

Although there are several studies about innovation and New Services Development (NSD), investigations about innovation in ICT firms are rare, in particular identifying the attributes that generate NSD in ICT firms in a single study. Thus, the objective of this research was to identify the...

This paper discusses the impact of new information technologies, especially Internet, in the structure of the music industry and offers an assessment of the main influences that are reconfiguring the operation of music creation and production. The analysis covers the content and the...

Information Technology (IT) has been evidenced in the literature as a distinguishing factor, not only from the perspective of competitiveness, but also within the field of organizational performance. This way, the alignment of IT with the business strategy becomes necessary given its potential...

Paper describes young consumers’ behaviour connected with online product comparison sites usage as an example of online decision shopping aids. Authors’ main goal is to check whether or not such factors as: previous experience in such sites usage, personal innovativeness in domain of...

Are Information and Communication Technology (ICT) and Research & Development (R&D) productive inputs or efficiency determinants? This is the topic of this paper, which analyses a sample of 2691 Italian manufacturing firms over the period 2007–2009. Data are from a merged EFIGE–AIDA dataset....

Our paper highlights the importance of the dynamic capabilities perspective as a field of study in today's dynamic environment. The dynamic capabilities view has received a lot of attention in recent years, although the outcome is a complex with limited empirical studies. In our study we...